Investigating the food chain
We were tasked with carrying out a discovery project investigating the flow of fish through the food chain, from sea to plate, in order to prepare for the required recording for compliance and to design a new transport documentation process.
We specifically analysed the user needs around three key areas: Catch recording, catch certificates, and transportation documents.
What comes next
Following our investigation, we will create a summary of user needs, an analysis of technical implications and architecture, and concepts for new digital services.