The task was to design a new service for the fishing industry.

The main aims of the Marine Management Office are to ensure: That exports of fish to the EU remain efficient and regulated post-Brexit. Catch certification will potentially be needed for the £572M of English fish sales to the EU.

Investigating the food chain

We were tasked with carrying out a discovery project investigating the flow of fish through the food chain, from sea to plate, in order to prepare for the required recording for compliance and to design a new transport documentation process.

We specifically analysed the user needs around three key areas: Catch recording, catch certificates, and transportation documents.

What comes next

Following our investigation, we will create a summary of user needs, an analysis of technical implications and architecture, and concepts for new digital services.