Safeguarding the UK’s history for the digital age.

Safeguarding the UK’s history for the digital age.

The challenge was to help Historic Royal Palaces create a digital strategy that would allow the organisation to meet its ambitious goals for the future. 

HRP wanted to ensure that they could continue to safeguard the UK’s history and share it with the people of Britain by developing their digital capabilities. 

Cross-channel and comprehensive journeys  

We built illustrative cross-channel customer journeys, describing the potential role of website, mobile, social and the Palaces themselves.

From this we developed a digital transformation strategy and plan for HRP, and supported them over a five year period in delivering this. Our work covered user experience, digital strategy management, technical architecture design, and digital training.

On time, on budget and bringing HRP into the digital age

Within time and to the original budget, we delivered the change programme and handed over the programme to the client. Giving them everything they needed to be self-sufficient in the digital age.

They became a trusted partner, giving us the confidence to embark on an ambitious programme.

Tania Fitzgerald, Finance Director, Historical Royal Palaces