Senior Account Manager / Account Director, Brand & Reputation at MHP within Public Relations

About MHP + Mischief

MHP + Mischief is a unique combination of two market-leading brands. Together, we are greater than the sum of our parts.

We are a collection of 200 communications specialists, blending behavioural science, industry expertise, influencer strategy, creativity and audience insight.

MHP helps clients navigate the volatile, activist and tribal landscape we call The Networked Age. Mischief helps brands earn attention by playing with the norm and working at the speed of life.

Our specialist areas include consumer comms, corporate reputation, brand strategy, crisis and issues management, capital markets, public affairs, health and financial services.

We represent some of the most-loved, most-trusted and most intensely scrutinised brands in the country, including Asda, AstraZeneca, Coca Cola, JD Sports, Nationwide, The Restaurant Group, Revolut, RSPCA, TUI, and Vodafone.

We are PR Moment Agency of the Year and two of the most-awarded teams in the industry. Our work for the NHS is PR Week’s “Campaign of the Decade” and we are two-time winners of The Creative Shootout.

The role

We are looking an outstanding Senior Account Manager or Account Director to join our Brand & Reputation team at MHP.

This person will be experienced in leading corporate communications campaigns that build reputations for organisations across earned, digital and social channels. 

We’re less concerned about where the candidate has gained their experience (although a top PR agency would be ideal), or which sectors their clients have been in. We’re most concerned that they bring a sense of ambition, tenacity, enthusiasm, curiosity and fun to their work. We want someone who is hungry for success and who loves being part of a team.

MHP’s Brand & Reputation practice was formed in 2019, through the merger of its corporate and consumer teams. The move reflects the evolving needs of our clients who are increasingly looking for agencies that understand complex stakeholder environments and the role communications plays at the intersection of brand and reputation. We are looking for candidates who can not only support CMOs with creative marketing programmes and boost sales, but who can easily pivot to deal with complex situations and advise business leaders on mission critical issues. Our Brand & Reputation clients include Atos, Avis Budget Group, Barclays, Coca-Cola, E.ON, Kimberly-Clark, TalkTalk, the RAF and PayPoint.

Key responsibilities

  • Planning and leading delivery of client campaigns
  • Direct, advise and manage junior colleagues with the delivery of client programmes 
  • Developing strategically sound client campaign proposals and presentations
  • Providing client counsel on dealing with proactive and reactive media opportunities and pre-empting issues
  • Managing AMs and AEs on media sell-ins to media to secure high-profile coverage
  • Building relationships with key influencers across traditional, social and digital media
  • Overseeing quality of the team’s written output: press releases, media comment, opinion pieces etc
  • Overseeing content development for social and digital media extensions of campaigns
  • Ensuring we deploy best-in-class measurement techniques to demonstrate the value of our work
  • Using of research and planning tools, and understands how to find, analyse and apply insight to inform planning
  • Client contact: building relationships with senior client contacts
  • Spotting and responding to opportunities for organic growth
  • Overseeing creation of monthly meeting presentations and leading contributions at inter-agency team meetings
  • Overseeing client budget trackers - ensuring all POs, invoices and budget reconciliations etc are up to date
  • Leading by example: inspiring more junior members of the team by bringing the outside in, being aware of developments and activity within the comms industry
  • Participate in and, where appropriate, lead areas of new business activity
  • Actively contributing to our own marketing by getting involved with events, creating content for our owned channels and contributing to industry conversations on our behalf

Our successful candidate will have/be

  • At least five years’ PR experience
  • Extensive experience with corporate PR issues
  • Experience of strategic advisory (e.g. narrative and messaging development)
  • Experience of delivering proactive reputation-building campaigns across multiple channels, including Linkedin content
  • The ability to lead day to day accounts, with minimal senior input, overseeing teams delivering project and retainer work
  • The ability to counsel client contacts – from PR Managers to CEOs – with confidence, calmness and clarity
  • A media hound: someone who brings with them an impressive list of media and influencer contacts and is not afraid to lead from the front when it comes to sell-ins and media relations
  • Highly organised: this person will be relied upon to manage Account Managers and Account Executives in ensuring MHP accounts are run effectively and efficiently
  • A strong writer: skilled at writing client activity proposals, monthly review presentations, opinion pieces and new business proposals
  • Brave thinking: someone who’s not afraid to try something new
  • Understanding the earned media landscape: how it fits within the wider marketing mix and measuring its effectiveness
  • A passion for measurement: always looking for ways to prove the value of our work and the tangible difference it makes to our clients’ businesses
  • A team player: great interpersonal skills, and someone who brings a sense of fun to their work
  • Great time management and ability to multi-task, managing upwards as well as their junior team members
  • A stickler for detail; someone who doesn’t miss an opportunity to correct grammar or spelling
  • A passion for news, culture and current affairs
  • Someone who lives the MHP values: ever curious, ambitious, entrepreneurial and respectful

What we offer

You can expect a great working environment and superb benefits to match, including: 28 days holiday, private medical, gym discounts, pension, season ticket loan, cycle to work scheme and much more! 

Our unique structure and culture has meant we’ve featured in The Sunday Times’ Best Company To Work For Top 100 list eight years in a row too.