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Introducing New Faces at ENGINE! Q2 2022

 

Herbert Yan

NSER Support Officer

List your professional experience
I have worked in customer service roles for Australian Bureau of Statistics, Service NSW and Services Australia. I also have been an administrator and IT support person, a liquor licensee, eBay power seller, and was a certifier trainer for over 10 years.

What do you like most about working at ENGINE & what attracted you to apply for a role at ENGINE?
I like the ENGINE company culture the most. I applied for the role at ENGINE because the NSER project was a perfect match for my skills and experiences, and a great opportunity for professional development.

Who inspired you to pursue the career you have today?
My employment recruiter inspired me to join ENGINE’s NSER project.

Do you have any advice for someone just starting their career?
Keep investing in your education.

What’s the coolest or most interesting thing you’re working on right now?
I find designing NSER’s Standard Operation Procedure document quite interesting. There are many angles to research as we explore the best ways to handle various scenarios that may arise.

What was your first job?
I had my first job while I was at university as an administration clerk in their admissions office. I also had a side hustle tutoring school kids in math.

What skill do you think everyone should learn?
Storytelling

What’s the best piece of advice you’ve ever received?
‘Let’s mine Ethereum!’ Someone who read my articles online gave me that advice about cryptocurrency. We rented a warehouse in North Rocks and built a Ethereum Mine in 2017.

What’s something out of work that you do that is important to you?
Spending time with my kids and having fun.

Do you have any special family traditions that you observe?
In addition to Australian holidays, my family celebrate all Chinese traditional festivals, Lunar New Year, Mid-Autumn Day and new festivals like Singles Day and Chinese Valentine’s Day in July.

What’s your secret talent?
I usually consume Video on Demand and audiobooks at 2x – 2.4x speed. As a result, I can follow people who are speaking very fast. It helps with my interpreting skills.

If you could acquire a new skill in 10 minutes, what would it be?
Cooking those trendy TikTok dishes that my son wants to try.

What do you like to do in your spare time?
I enjoy listening to audiobooks to relax. I like analysing news and discussing it on social media.

What’s your favourite music genre and what is the best concert you have ever been to?
I like Pop and New-Age; I have never been to a concert though.

Can you recommend a book?
Sure. I enjoy listening to audio books. One book I would highly recommend is ‘Sapiens: A Brief History of Humankind’ by Yuval Noah Harari. It is both entertaining and offered great insights.

What’s the best meal you’ve ever had?
Foodwise, the banquet on my cousin’s wedding was on an island with so much tasty seafood fresh from the ocean. However, to me the best meals are family dinners made with love.

What was the first thing you bought with your own money?
A few CDs and the Harry Potter book, ‘The Order of the Phoenix’.

Is there something that has made you smile recently?
The illustrated stories, cartoons and jokes created by my kids.

What’s your favourite video/board games and why?
Starcraft II is the game I both enjoy playing and watch e-sports competition. The campaign mode is mesmerizing, and the P2P mode is cutthroat competitive.

Do you cook? What’s your favourite recipe?
Yes. I love making stir fry dishes.

 

 

Emma Kiernan

Insight Analyst CSC: Winning Workplaces

List your professional experience
Prior to working at ENGINE I worked as a research assistant for multiple universities and as a mental health worker, predominantly supporting people with addictions and severe mental health diagnoses (PTSD, schizophrenia, personality disorders, bipolar disorder, etc.)

What do you like most about working at ENGINE & what attracted you to apply for a role at ENGINE?
My team is wonderful (shout out Winning Workplaces team!), and I’m very appreciative for the open and candid conversations about my personal interests and how I can develop my growth pathway based on that.

Do you have any advice for someone just starting their career?
Be willing to play the fool – be comfortable saying you don’t know or understand something and try to capitalize on all growth experiences.

What’s the coolest or most interesting thing you’re working on right now?
Great Eastern’s Brand Health Tracker is constantly interesting and challenging. I’m enjoying how much I’m learning from Chaturika, Wendy, and Paul on this project.

What was your first job?
I worked at Hoyts behind the candy bar. I don’t think I appreciated the unlimited free movie tickets as much as I could have at 15.

What skill do you think everyone should learn?
Basic sewing skills

What’s something out of work that you do that is important to you?
I’m currently studying my Masters of Management at The University of Melbourne.

What’s your secret talent?
I could probably recite the entire dialogue of BBC’s 1995 ‘Pride and Prejudice’ miniseries

If you could acquire a new skill in 10 minutes, what would it be?
Fluency in a new language (maybe French?)

What do you like to do in your spare time?
Painting (although I’m not very good at it) and playing in a social netball team

Can you recommend a book?
‘All The Light We Cannot See’ by Anthony Doerr

 

 

Daniel Bassett

Consultant – Project Delivery Technology & Social Media Insights

List your professional experience
I was a financial advisor for three years and an ecommerce operations manager for two years

What do you like most about working at ENGINE & what attracted you to apply for a role at ENGINE?
Project management experience, and different avenues of data analysis work to explore

Who inspired you to pursue the career you have today?
A lot of my friends working in similar fields or roles

Do you have any advice for someone just starting their career?
Don’t be afraid to try something completely different if something doesn’t fit.

What’s the coolest or most interesting thing you’re working on right now?
The Clarins peer-evaluation project which utilizes scoring heavily and seems quite unique.

What was your first job?
Safeway cashier while tutoring students in math and physics

What skill do you think everyone should learn?
Empathy

What’s the best piece of advice you’ve ever received?
To keep moving forward, even with a piece of work you aren’t 100% happy with, and just keep shipping ideas to keep the productivity up. Getting something out there and making adjustments is better than getting stuck completely whilst trying to perfect it. This would generally apply to products or creative work though.

What’s something out of work that you do that is important to you?
Music. Travel. Family.

Do you have any special family traditions that you observe?
None

What’s your secret talent?
Dog whisperer

If you could acquire a new skill in 10 minutes, what would it be?
A coding language would be very useful

What do you like to do in your spare time?
Hanging out with my friends, going on nature adventures, listening to music, DJing, and walking my dog.

What’s your favourite music genre and what is the best concert you have ever been to?
Drum & Bass. The best concert I have ever been to would have been Pendulum back in 2011.

Can you recommend a book?
I am terrible at finishing books. I prefer to learn things online.

What’s the best meal you’ve ever had?
This is hard to pick but I had a really good dry-aged duck at a restaurant called ARU.

What was the first thing you bought with your own money?
I can’t remember exactly but I think it would have been Lego, which I absolutely loved as a kid.

Is there something that has made you smile recently?
Having a normal summer and getting back to doing all of the things I love to do like going to the beach, kayaking, etc., which was really good.

What’s your favourite video/board games and why?
Halo 3 will always be the best game of all time for me. In terms of boardgames, I really like Catan and Brass: Birmingham.

Do you cook? What’s your favourite recipe?
Something simple and tasty is vodka pasta. I’ve been really digging that.

 

 

Andrew Di Lollo

NSER Operations Manager

List your professional experience
I graduated WAAPA in 1986 and was a professional actor until 1998. I worked in the travel industry for a few years before my role as the Qld Customer Service Manager with Corporate Express, a stint greenfielding a new SME sales division called CE Direct, a role as the National Channel Manager – Independent Retail at BONDS, before moving to Melbourne for a role as the National Customer Service Manager for the Workwear Group. I took a short break, then returned after WWG outsourced Customer Service as their National Service Manager. I then moved back to Sydney where I worked for Healthdirect Australia across a few roles before joining ENGINE.

What do you like most about working at ENGINE & what attracted you to apply for a role at ENGINE?
The culture and that we leave a positive legacy

Who inspired you to pursue the career you have today?
No one in particular

Do you have any advice for someone just starting their career?
Take a risk and don’t be afraid to ask for help, people want you to succeed.

What’s the coolest or most interesting thing you’re working on right now?
The NSER Contact Centre – it will be an award-winning service centre – maybe not on day one but within a couple of years we will be in a position to nominate for industry service awards

What was your first job?
Working in dispatch at D’orsogna Bros smallgoods as a 14 year old during school holidays. There was no allowance for my age, just really hard work packing orders – but that smell of smallgoods still is one of the most beautiful smells in the world… ahhh prosciutto…

What skill do you think everyone should learn?
Acting – living in someone else’s shoes, trying to think and feel as they would is a life lesson that helps collaboration. There is nothing like working together to get a show on stage in four weeks of rehearsal.

What’s the best piece of advice you’ve ever received?
“Getta way from that dog, it’ll bit ya head orf!”

What’s something out of work that you do that is important to you?
Mountaineering and high altitude trekking, it grounds and relaxes me and reminds me of my place in the universe. Anyone interested in Nepal April/May 2023? Please email me. There is an option to climb Lobuche East, Island Peak, and Pokalde Peak. Yes that’s 36000m+ peaks in 3-4 weeks, all non-technical peaks with some time on ropes towards the summits….you will never forget the experience.

Do you have any special family traditions that you observe?
Festivus

What’s your secret talent?
I can make money disappear

If you could acquire a new skill in 10 minutes, what would it be?
Making money appear

What do you like to do in your spare time?
Gardening (veggies), walking the dog, and spending time outdoors

What’s your favourite music genre and what is the best concert you have ever been to?
No one favourite but as I age I get more into classical which strangely was my favourite as a teenager. The best concerts were Alice Cooper’s ‘Welcome to my Nightmare’ tour, David Bowie’s ‘Serious Moonlight’ tour, and any tour by the Australian Brandenburg Orchestra

Can you recommend a book?
‘100 Years of Solitude’ by Gabriel Garcia Marquez or ‘Kafka by the Shore’ by Haruki Murikami

What’s the best meal you’ve ever had?
The day I had Thai street food in Thailand

What was the first thing you bought with your own money?
I remember my first pay was $78 for the week … but I have no idea what I bought.

Is there something that has made you smile recently?
Celebrating 20 years with my husband

What’s your favourite video/board games and why?
Eve

Do you cook? What’s your favourite recipe?
I make a good risotto … I will be trying squid ink one soon

 

 

Rahul De Noronha

Client Services Manager EMX

List your professional experience
About 6 years in the advertising industry. I started my career in creative agencies in India before moving to Melbourne 4 years ago and moving across to the digital media planning/buying/strategizing part of the puzzle.

What do you like most about working at ENGINE & what attracted you to apply for a role at ENGINE?
Programmatic advertising is something that has always interested me and really is the future of media buying. Working for EMX Digital would allow me to develop in that really exciting and fast paced space. Plus, everyone is really nice and the company really seems to be growing quite rapidly.

Who inspired you to pursue the career you have today?
My parents were both advertising industry lifers. I grew up with their work chat around the dinner table so I guess you could say it is my heritage 😊

Do you have any advice for someone just starting their career?
Don’t pigeon-hole yourself into a niche field in your first job. Start broad and move to a narrower space later on if you want to, it’s much easier to do when you start off with a wider vision.

What’s the coolest or most interesting thing you’re working on right now?
Not just me, but the entire industry is trying to figure out a way to effectively target and attribute campaigns post-deprecation of 3rd-party cookies. It’s exciting because the whole industry has differing views on how best to approach this problem with no clear winner yet.

What was your first job?
With a legacy creative advertising agency called Lowe Lintas in Mumbai, India.

What skill do you think everyone should learn?
How to get along with varying personality types.

What’s the best piece of advice you’ve ever received?
Don’t burn out, you’re in it for the long haul.

What’s something out of work that you do that is important to you?
Reading, record collecting, travelling, cooking, hiking, etc.

Do you have any special family traditions that you observe?
We watch the quiz show Jeopardy while eating dinner together every night.

If you could acquire a new skill in 10 minutes, what would it be?
Learn new languages on the fly.

What do you like to do in your spare time?
Read, relax, dream of a new travel destination, organize my closet, go record shopping.

What’s your favourite music genre and what is the best concert you have ever been to?
Couldn’t narrow it down to one honestly. Best concert I’ve ever been to was the Jon Hopkins or Kamasi Washington at the Forum in Melbourne.

Can you recommend a book?
Been reading non-fiction lately: ‘Empire of Pain’ by Patrick Radden Keefe and ‘Bad Blood’ by John Carreyrou are both excellent reads.

What’s the best meal you’ve ever had?
My mum’s lamb biryani

What was the first thing you bought with your own money?
A new coat or something probably.

Is there something that has made you smile recently?
My Havanese puppy Momo.

What’s your favourite video/board games and why?
o Board Games: Cluedo, Monopoly, Trivial Pursuit, Taboo, Pictionary
o Video Games: Resident Evil, Guitar Hero, Mario Kart, GTA, Red Dead Redemption

Do you cook? What’s your favourite recipe?
Yup, I love simple Indian recipes: I find a rice and dal super comforting when the weather cools down.

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