The Secret to Success – How Can Hotels Create Positive Experiences that Resonate?

We all know good news travels far and wide. A memorable experience creates a ripple effect, fueling the imagination and fascination of potential customers everywhere. This leads us to question: in the hotel industry, where word-of-mouth plays a decisive role, how adept are hotels in creating positive, memorable experiences?

Global Traveler Influences and Beyond

Today’s travel industry and digital technologies make exploring the world both easy and hard. With a few clicks one can find out about a destination and sort travel arrangements. Yet, with so many travel destinations and ideas to consider, the same few clicks can cause information overload and become a very daunting task. Travelers are constantly bombarded by travel news and attractions as various brands in the travel industry strive to gain their attention. So, how do travellers’ decide? What influences them? Who is setting the pace and laying the path for future travels?

Behaviour Change Tool Wins Good Design Award

ENGINE APAC’s Life Checks tool has received a prestigious Good Design Award Winner Accolade in the Service Design category in recognition for outstanding design and innovation. Life Checks is a joint initiative of the Australian Government, led by the Department of Health, with Treasury, Department of Employment, Skills, Small and Family Business Department of Social Services, Department of Education and Training, and the Australian Securities and Investments Commission.


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